YourDailyJewels on Etsy - Shop Policies

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YourDailyJewels

Silver Wax Seal Initials Eco friendly, Gemstone Jewelry

YourDailyJewels' Shop Announcement

Silver Antique Wax Seal Initials, eco friendly, handmade gemstone jewelry, Personalized, silver initial and monogram necklaces, earrings, chains; pendants, charm bracelets, rings; recycled metals: sterling, fine silver, 14k gold filled. Men's jewelry and Accessories; Custom jewelry with your words and verse.

Most of my jewelry is made to order and will ship within five business days. I am happy to customize or personalize anything or work with you on your own design. Please contact me if you see something you like, but want it in a different color or metal; also, if you see something from my sold section that you are interested in; or if you need a shipping upgrade, etc.

International purchasers, please contract me re: registered mail and read my shipping policy here: https://www.etsy.com/your/shops/YourDailyJewels/policies

At times I get very busy and do get backed up. During these times it may 7 days for me to get your order in the mail. Never longer. Usually I will get your jewelry out much sooner, (3-5 days), but please plan ahead if you are intending to give your item as a gift. If there is a time issue, please contact me to discuss this. I will do my best to accommodate you and we can discuss upgraded shipping options if necessary.

Click here to start shopping:
http://www.yourdailyjewels.etsy.com

Please read what some of my customers have to say. I have 100% POSITIVE FEEDBACK


RUSTIC ROCK JEWELRY

Please visit my OTHER Etsy store where you will find lots of raw and rough gemstone, druzy, stalactite, solar quartz, and geode jewelry made using rustic metals.

You will also find eco-friendly, modern pieces that have been "re-purposed" from vintage jewelry. Great affordable and earth friendly gift ideas.

http://www.RusticRockJewelry.etsy.com

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Click here to read my SHOP POLICIES including shipping, returns, etc:
https://www.etsy.com/your/shops/YourDailyJewels/policies

***************ATTENTION: INTERNATIONAL BUYERS: PLEASE READ MY SHOP POLICIES DUE TO MAJOR 2013 USPS SHIPPING CHANGES******************

YourDailyJewels' Shop Policies

Welcome

Thank you so much for stopping to look around my shop!

Click here to return to shopping
http://www.yourdailyjewels.etsy.com

Ask me anything. I will answer quickly.
Check back often because I am always listing new things.
I love custom orders and would be happy to make something special for you, or work with you on your design. Please contact me through Etsy's "Convo" system for quick answers or for quotes and turn around time on CUSTOM work.

I have 100% positive feedback and I always work hard to keep this rating. I want you to be 100% in love with your purchase.

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My Customers are happy! Read their feedback here:
http://www.etsy.com/feedback/received?feedback_type=from_buyers

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I am dedicated to finding new ways of creating less waste. To reduce waste and shipping costs, multiple items will be packaged together.

If you'd like separate boxes or have other special shipping requests, please contact me. Also, along these lines, I will not include a packing slip because all of your info. is stored on Etsy/Paypal. If you need a packing slip, no problem, just let me know.

I recycle packing materials that come in to me and encourage you to pass them on, too! I use reusable muslin sacks in lieu of tissue paper.

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PROMO / COUPON CODES CANNOT BE USED ON SALE ITEMS
COUPONS CANNOT BE COMBINED

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Join my Facebook page up and you may be the periodic winner of jewelry and you will find out about special promotions and coupon codes. http://www.facebook.com/yourdailyjewels
Visit my blog for more about me and my new jewelry and life in general. I also do giveaways and promos on my blog periodically.
http://www.yourdailyjewels.blogspot.com/

I hope you will visit my original Etsy store:
http:www.RusticRockJewelry.etsy.com
Lots of original pieces, chunky, and raw gemstones. Many are funky, many are made from vintage or broken jewelry and are reborn as modern pieces


I N T E R N A T I O N A L C U S T O M E R S
please read SHIPPING POLICY section below

Payment

NEED HELP?
If you need some help making your first Etsy purchase, please take a look at this easy and helpful guide: http://www.etsy.com/help/article/339

I accept all major credit and debit cards, as well as PayPal, which is a 100% secure online payment system. You DO NOT NEED A PAYPAL ACCOUNT to make your credit or debit card payment. Here's a really helpful link, complete with images to show you exactly how easy it is: http://www.etsy.com/help/article/361

When you use your credit card, it is processed by Etsy. I never see it, nor take possession of it at any time.

I also except Etsy Gift Cards and my own shop Gift Certificates.

Click here to return to shopping
http://www.yourdailyjewels.etsy.com

Your feedback is important to me and to my future customers. Please leave feedback after your purchase. There is a link on the upper right corner, under a drop down menu, on your sign in page.

Shipping

I ship twice a week.
I email you shipping info as soon as I can
I ship with Delivery confirmation.
I use USPS, First Class or Priority Mail
I CANNOT BE RESPONSIBLE FOR USPS SHIPPING DELAY

At Holiday times I get very busy and do get backed up. During these times it may 7-9 business days for me to get your order in the mail. Usually I will get your jewelry out within 5 business days.

Please plan ahead if you are intending to give your item as a gift. If there is a time issue, please contact me to discuss this. I will do my best to accommodate you and we can discuss upgraded shipping options if necessary.

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I CAN NO LONGER ASSUME RESPONSIBILITY OR RISK FOR ANY PACKAGE SHIPPED INTERNATIONALLY, DUE TO THE NEW RESTRICTIONS AND INCREASED PRICES IMPOSED BY THE USPS IN 2013

I will provide proof of shipping, but once mailed, unless you purchase TRACKING AND INSURANCE, lost or destroyed packages will your expense.
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IT IS EXTREMELY RARE FOR ITEMS TO BE LOST IN THE MAIL. I will provide proof of shipment and help as much as possible to locate the missing item. I cannot be responsible for items if they have been entered as "delivered" in the USPS computer system, or due to obvious USPS error.

--I CAN NO LONGER BE RESPONSIBLE FOR ITEMS LOST BY THE USPS--

CONTACT me for shipping upgrade at your cost. And for adding the added protection of shipping insurance. I charge actual shipping costs only.

You can request and pay for insurance. It is always recommended. I will give you a quote upon request. Let me know at time of purchase so I can add it to your invoice.

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I.N.T.E.R.N.A.T.I.O.N.A.L. ***** P.U.R.C.H.A.S.E.R.S.

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International Tracking requires REGISTERING a package and this cost now starts at 13.00 US. to many countries.
Insurance and tracking is $45 and up.

~~~~PLEASE NOTE~~~ Cyprus, Mexico, Central America, Italy, Turkey, Malaysia, and Africa: NOW REQUIRE REGISTERED mail at an ADDITIONAL $13.00 after standard shipping fees. I apologize for this but it is due to the high postal theft rate.

You will be sent a PAYPAL bill for this amount after purchase.

Contact me PRIOR to purchasing to change the listing to include tracking and your specific insurance charge. If you do not do this and a package does not arrive, the loss incurred will be yours alone. BY PURCHASING WITHOUT THIS ADDED PROTECTION YOU ARE INDICATING THAT YOU ARE IN AGREEMENT WITH THIS POLICY.


Attention INTERNATIONAL PURCHASERS: (MORE)

You must read THIS POLICY section prior to making your purchase. I will proceed with the transaction assuming you have read and agree with it.
https://www.etsy.com/your/shops/YourDailyJewels/policies

INTERNATIONAL ITEMS CAN TAKE TWO TO FIVE WEEKS (in rare event) TO ARRIVE, (depending on which country)

INTERNATIONAL buyers are responsible for any and all duties, taxes and customs charges that may be incurred. I cannot falsify documents in regard to this.

Express Mail® International Flat Rate Envelope with shipping, tracking and insurance is $45.00 to most countries

To reduce waste and shipping costs, multiple items will be packaged together. If you would like separate boxes or have other special shipping requests, please contact me.

Click here to return to shopping
http://www.yourdailyjewels.etsy.com

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I.N.T.E.R.N.A.T.I.O.N.A.L. ***** P.U.R.C.H.A.S.E.R.S.

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Refunds and Exchanges


R E T U R N S are A C C E P T E D !!!

*****There are no returns on custom or personalized items*****

Otherwise, with all other items, if you are not 100% happy with your purchase, you can convo me upon receipt of item and return it within 7 days of receipt for any reason. Item must be returned in the condition it was received and you must contact me prior to shipping it back.

Additional Policies and FAQs

Click here to return to shopping
http://www.yourdailyjewels.etsy.com

CARE GUIDE for hand crafted jewelry

Store sterling silver and gold filled items in an air tight bag, (to prevent oxidation), and wash them with jewelry cleaner to prevent or remove tarnish and dirt.
For Base metals, (anything not sterling or gold filled), use mild dish washing soap and hot water. Polish with soft cloth.

However: do not use jewelry cleaner on pearls, opals, coral, dyed stone, or swarovski crystal. If you do so you may diminish the sparkle and color. Use plain water and a soft cloth for polishing these items. Paper Towels can scratch your stones!

MORE CARE TIPS:
-Do not sleep in your jewelry! I learned this the hard way
-Remove jewelry before taking shower, swimming, exercise or cleaning.
-Chlorine can permanently damage and discolor your jewelry.
-Put your jewelry on after applying make-up, hair spray and perfume to prevent chemical damage. (ESPECIALLY PEARLS)
-Don't leave jewelry with colored gems, Swarovski crystals, or pearls exposed to sunlight for extended periods. They will fade.
-Store jewels in boxes, pouches, soft cloth wraps or airtight plastic bags.

IN SUMMARY:
Inspect your handmade jewelry more often than machine made jewels.
It is simple to tighten most things up with needle nose pliers.
In a nutshell, Please wear with care.
If your jewelry needs help, Convo me. You can mail it to me and I will fix it.


Click here to return to shopping
http://www.yourdailyjewels.etsy.com

Seller Information

Norah Downey
Nyack, New York
Rockleigh, New Jersey
YourDailyJewels [[at] gmail.com

Last Updated 07 June, 2013